European Data Protection Supervisor
Der Europäische Datenschutzbeauftragte

Voice logging at JRC-IE - Commission

Voice logging at JRC-IE - Commission

Wednesday, 29 April, 2009
29
Apr
2009

Voice logging at JRC-IE - Commission

Opinion of 29 April 2009 on a notification for prior checking on Voice Logging at the Joint Research Centre Institute for Energy (JRC-IE) in Petten (Case 2008-014)

This case concerned the recording of incoming and outgoing calls as well as records the calling telephone number, the called telephone number, date, time and length of the conversation at the JRC-IE in Petten the purpose of being able to check the content of the calls to the lines concerned in the event of an operational incident, emergencies and to be able to evaluate emergency training exercises at a later stage. These calls may also furnish evidence for investigations into potential threats to the institution.

The EDPS opinion particularly examines the lawfulness of the processing operation as the recording of calls is a violation to the principle of confidentiality of communications. The EDPS acknowledged that the processing was lawful as based on mandatory national legislation applicable in the field of nuclear facilities. The EDPS also made recommendations on the information to the persons concerned notably to external persons calling the switchboard and who must be informed that the communication will be recorded for security purposes at the start of the call.

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